PASS GUARANTEED QUIZ SAP - C_C4HCX_2405 - SAP CERTIFIED ASSOCIATE - SOLUTION ARCHITECT - CUSTOMER EXPERIENCE–EFFICIENT VALID TEST CAMP

Pass Guaranteed Quiz SAP - C_C4HCX_2405 - SAP Certified Associate - Solution Architect - Customer Experience–Efficient Valid Test Camp

Pass Guaranteed Quiz SAP - C_C4HCX_2405 - SAP Certified Associate - Solution Architect - Customer Experience–Efficient Valid Test Camp

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SAP C_C4HCX_2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.
Topic 2
  • SAP Extension Suite: This section of the exam measures the skills of SAP Solution Architects and covers the SAP Extension Suite, which enables the creation of custom applications and extensions. It focuses on understanding how to extend SAP solutions to meet specific business needs. One skill to be measured is designing scalable extensions for SAP systems.
Topic 3
  • SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q10-Q15):

NEW QUESTION # 10
What can be maintained and customized for a Lead in SAP Sales Cloud?

  • A. Status and Origin
  • B. Temperature and Origin
  • C. Status and Qualification
  • D. Qualification and Temperature

Answer: C


NEW QUESTION # 11
In which process are trading partner collaboration and contract negotiations executed?

  • A. Lead to Cash
  • B. Source to Pay
  • C. Recruit to Retire
  • D. Design to Operate

Answer: B


NEW QUESTION # 12
On which of the following runtimes/environments can you use serverless functions and microservices?

  • A. SAP BTP, Neo environment
  • B. SAP BTP, Cloud Foundry runtime
  • C. SAP BTP, Kyma runtime
  • D. SAP BTP, ABAP environment

Answer: A


NEW QUESTION # 13
Your team has subscribed to SAP Cloud Integration in the Cloud Foundry environment. You are the named admin contact and have received the required access and authorization.Where can you provide initial SAP Cloud Integration authorizations for your colleagues?

  • A. In the Access Policies tile in the SAP Cloud Integration Operations view
  • B. In the User Roles tile in the SAP Cloud Integration Operations view
  • C. In the SAP BTP cockpit Role Collections view
  • D. In the SAP BTP cockpit Instances and Subscriptions view
  • E. In a large organization, the implementation of a single SAP Customer Experience solution is usually part of a bigger program

Answer: D


NEW QUESTION # 14
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud? Note:
There are 2 correct answers to this question.

  • A. They can escalate the case.
  • B. They can modify the Resolution Due On field.
  • C. They can assign a different team to the case.
  • D. They can change the service level determination rules.

Answer: A,C

Explanation:
Improving Reaction Times in SAP Service Cloud:Service agents can take proactive steps to address cases efficiently and meet SLAs.
Key Actions:
* Reassigning Cases (A):Transfers cases to teams better suited to resolve them quickly.
* Escalating Cases (C):Marks the case as high-priority, triggering faster resolution workflows.
Why Other Options Are Incorrect:
* Modifying Resolution Due On (B):This is an SLA-driven field and cannot be arbitrarily changed.
* Changing Service Level Rules (D):Requires administrative permissions, not a typical agent activity.
References:
* SAP Help Documentation: Service Cloud Case Management.


NEW QUESTION # 15
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